The voice response could only be heard by Picard, so the entire conversation was private.
There were recorded voice responses, but it certainly shouldn't have been initiating speech.
In the subsequent decade, voice response started to become more common and cheaper to deploy.
Interactive voice response can be used to front-end a call center operation by identifying the needs of the caller.
Some callers object to providing voice response to an automated system and prefer speaking with a human respondent.
"Override all voice response and safety protocols," snaps de Soya.
After several seconds, there was no synthesized voice response, and nothing happened at the delivery tray.
IVR, or interactive voice response, is a new technology that many of us use everyday.
This type of call is often called "outbound interactive voice response".
On a given day, 15 percent to 20 percent of the brokerage's business comes in by interactive voice responses.