interactive voice response
IVR

They make using phone mail and interactive voice response systems easy.

This type of call is often called "outbound interactive voice response".

Clients will have interactive voice responses with the option to speak to an agent.

The outlook includes impact from its acquisition of an interactive voice response services earlier this month.

The agent remains on the phone, so there is no awkward transfer to an interactive voice response system.

It was the first financial institution to offer telephone interactive voice response access and online banking.

For example, the combined team created and deployed an interactive voice response service capable of handling 120,000 calls per day.

Automated phone answering technology, or interactive voice response, is also gaining popularity.

On a given day, 15 percent to 20 percent of the brokerage's business comes in by interactive voice responses.

Interactive voice response systems have been added to many directory assistance systems.

Customers also have inbound direct access to their interactive voice response containment.

For those, not willing to part with credit details online, travel firms can facilitate an interactive voice response system, he said.

Interactive Voice Response systems can play a significant role in providing efficient customer service.

Interactive voice response can be used to front-end a call center operation by identifying the needs of the caller.

They are also frequently used as part of interactive voice response systems designed to handle large volumes of calls.

Integration with interactive voice response system further speeds job booking time - especially during busy periods.

Customer services are delivered via the internet and interactive voice response telephone services.

Eventually, access through computers, wireless technology, interactive voice response systems, etc. that best suit the program's need or the user's preference.

Using online access and interactive voice response, employees can sign up for new services, make changes and track their benefits packages at any time.

For an answering machine greeting, or a full interactive voice response system, we can produce the voice recordings.

With one toll-free telephone number and an interactive voice response system, callers could get swift assistance for any issue that came up.

Interface Technology provided interactive voice response systems.

The new platform also supports additional payment methods, including interactive voice response and virtual wallets.

Interactive voice response systems and web-based initiatives are the next technology innovation anticipated for Paratransit services.

Call automation solutions include interactive voice response systems, call center management products, and speech recognition applications.