But two passengers told the board's investigators that they saw the men working on the tracks.
She said the passenger told her he had "grabbed his heart."
One passenger told authorities that she did not hear the fire truck until it was already in the intersection.
Another passenger told me that there had been panic on deck 11.
As each passenger tells his story, the old woman's viewpoint is confirmed.
"A ball of fire came in and everyone started shouting," one passenger, a woman, told reporters outside.
But the passengers in this room can tell you why.
The passengers told Julia what a considerate son she had.
The passenger riding along between my ears had told me not to try to talk to him until we were clear of the city.
Did his passengers tell him to slow down, or go faster to escape the gang behind?