In 2010/11, the zoo had a paid staff of about 248 (167 full-time equivalents), plus about 300 volunteer docents.

In August 2009, Edwin Link's granddaughter visited the museum and shared her stories with the volunteer docents.

One of the volunteer docents trained in a Link Trainer and shares his experiences with visitors and tours.

Guided tours by volunteer docents are available upon request.

All tours are led by highly-trained volunteer docents who go through a vigorous 14-week training course before being certified to lead CAF tours.

It will open next March, but in November, the tour program will start, drawing on volunteer docents connected to the events of Sept. 11.

Volunteer guides conduct tours for visitors, while volunteer docents augment the educational program.

The museum, with hours Tuesday through Saturday from 1:00 until 4:00 p.m., is staffed by volunteer docents.

Guided tours are conduced by volunteer docents.

Somewhat sheepishly, he walks over to the information desk in the front lobby to ask one of the volunteer docents.