They have sought to publicize their unresolved complaints while the company is entertaining clients at high-profile events.

Ask if there are any unresolved complaints against an agency.

Official body, financed by participating insurers, to whom unresolved complaints can be referred.

Ensure the company does not have serious and unresolved complaints against it.

See if there is any record of unresolved complaints.

The California state bar, now has, says the paper, a backlog of 6,556 unresolved complaints against attorneys.

Also remember that the inevitable outcome of an unresolved complaint is at least one lost customer and the potential for bad publicity.

On the other hand, a broker who has five or six unresolved complaints is an entirely different case.

If no special tribunal has been established, the commission may be able to transfer unresolved complaints to the normal courts for a final determination.

Records are kept on unresolved complaints as a source of information for the seller's future customers.