Your customer service people spend most of the day talking to customers.

What helps to make it all worthwhile is talking to customers.

"I think we need to talk to customers to find out what they really want."

You have to talk to customers in a human voice.

"We're really trying to talk to customers of all ages and get everybody interested in the category again."

You wouldn't be able to easily talk to customers, other employees, or your boss.

And that way you don't have to talk to real customers.

Taking the time to talk to key customers pays off.

"I would talk to customers over the phone," she said.

"He always is on the sales floor talking to customers."