In addition, the buying power of 5000 in service seats and previous service life extension programs have further driven down support costs.

"We think electronic tools are increasingly important in helping our customers manage support costs," he said.

This reduces their initial development, on-going support costs and usually aids in time to market.

Presumably this increases reliability and reduces their technical support costs.

One goal of boot image control is to minimize the number of boot images used by an organization to reduce support costs.

To manage the incidents more effectively and efficiently and eases the settlements of the support cost.

More expensive devices that raise support costs and increase the risk of serious legal problems?

How much the support costs is important.

The basic amount can be up to €1,200 per year and is intended for those with a comparatively lower overall support costs.

Manufacturers expressed concern about improper functioning of devices running unofficial software and the related support costs.