Many staff feel unable to offer the standard of service that the public deserves.

"For a while I felt the staff would feel more comfortable without the sign," she said.

"We wanted to make the staff feel special in their uniforms."

Even then the staff of the station felt as if it were under permanent siege.

The financial staff felt that top management should have small expense accounts.

I'm sure the staff felt it would not bother you if they got a head start on the task.

If some staff do feel uncomfortable in this role they should have the opportunity to discuss their feelings with other members of the team.

Throughout the business, many staff are feeling increased pressure and stress.

Some staff felt they needed to go back one stage and ask why a formula was a good idea in the first place.