Passengers have long waits and don't get services they need.
"A mystery to me why passengers wait until the last minute to board."
He also said passengers would wait longer to be screened.
Outside he found a long line of passengers waiting at the taxi stand.
One result has been long lines of passengers waiting to go through security at airports.
Instead, they will insist that passengers wait for the next available flight.
The second floor will have the security hold area where passengers may wait before boarding an aircraft.
They reach the airport where the pilot and one other passenger are already waiting.
However, in practice the train usually stops at every station on the line even if no passenger is waiting.
One way of making up time was by not stopping at stations where no passengers were waiting.