Big banks have been on a branch building binge in the last few years, trying to grab and hold onto customers.

Many minimills have imposed surcharges to pass the higher costs onto customers like automobile and construction companies, with some of them resisting.

Abercrombie may have a hit upon a way to hold onto existing customers as they exit their teens.

And companies will not simply be able to pass cost overruns onto customers, he added.

With the right sites, companies can do a lot to hold onto customers.

Smaller stores have to lower their prices, find other ways to hang onto customers, or fold.

Sun intends to aggressively use its Solaris operating system to hold onto existing customers and generate growth in new markets.

It passed the savings onto customers, only to realize later that its new method was inaccurate.

He identified pressure from rising wages and income as a potential threat because employers could pass their rising labor costs onto customers.

"Banks are offering it primarily to capture that bigger relationship and to hold onto customers," she said.