If you are filling in an online return, leave as '£0.00'.

Insert a minus sign before negative amounts on the online return for example -1000.00.

They are useful whether you're doing a paper or online return.

The online return and exchange policy is identical to the store system, with shoppers given 30 days to change their minds.

You may need to register and await authorisation before you can submit an online return.

Where can I find a list of error messages that I might receive if my online return is rejected?

The online return must be received by 31 January following the end of the tax year.

What counts as a reasonable excuse for filing an online return late?

If the system won't accept your online return it's important to check you have filled in all the relevant boxes in the correct format.

Please note that you must pay your VAT electronically if you submit an online return.