Actions in local courts could usually be started by an informal complaint, which did not necessarily need to be written down.

In this case, the officials said, there is no evidence that a record was made of General Kennedy's informal complaint.

The Yankees have issued informal complaints against umpires in the past.

But informal complaints to the Department of Transportation enable the agency to learn what is going on and to take steps if warranted.

"We have had informal complaints, and we are using our time now to look at them," she said.

There are two types of official complaints - informal and formal.

The first step in the complaint process is filing an "informal complaint."

Of last year's 242 informal complaints, 49 were resolved by memorandums.

On May 10, the woman filed an informal complaint with the institutes' equal employment opportunity office.

The military may need to develop a way to allow informal complaints to be considered and resolved prior to promotions or new appointments.