He recognized a figure stumbling around the scene frantically trying to help passengers.
We are doing everything we can to help passengers.
They are literally on call 24 hours a day to help passengers with any problems they might have.
They will patrol platforms to help lost or confused passengers.
The storm was so strong that rescue craft would not have been able to help passengers any earlier than about midday.
Some airlines used to offer programs to help passengers who were afraid to fly, but they have been eliminated or suspended.
One of the missing crewmen, a waiter, was last seen helping passengers.
Bill Satherwaite sometimes helped passengers up, but the tall guy looked like he could manage.
However, despite his injuries, he returned to the aircraft to help other passengers trapped in the wreckage.
The new rules focus, in particular, on helping disabled persons and passengers with reduced mobility.