Passengers who chose to cancel, though, were only given a credit toward a future cruise, not a refund.
The company replied with a letter basically stating how wonderful it was and that they hoped to see us on a future cruise.
Safety measures were also enacted on a few of the future cruises to prevent further contamination.
All passengers involved in these delays and date changes will be receiving compensation, plus special discounts for a future cruise.
Costa for a time permitted its customers to cancel without penalty certain future cruises.
In some cases, they were also given the option to cancel and get credit for a future cruise or a full refund.
The week ended as it began, with the girls planning a future cruise with a friend.
They did refund our money in full and they offered us a $500 credit toward a future cruise, but we were outraged.
They can then pay the full fare within 24 hours or use the deposit for a future cruise.
But if the claim is denied for this reason, the 75 or 90 percent credit toward a future cruise will be given.