"If we do bait and switch, how can we expect our customers to trust us?"
The seller must use this technique regularly if he expects his customers to come back.
Mars expect their customers to chomp their way through more than a billion bars this year, worth about £90m.
I had forgotten what indignities nightclubs expect their customers to put up with.
"We also decided to be different from those trains which expect their customers to dress up in black ties and the like for dinner," said Trinder.
Disney expected its customers not only to read the fine print but also to know what sound cards their machines had.
But the Gazprom source said that the monopoly expects its customers to fulfil their obligations.
But when competition comes along, don't expect your customers to stick with you for old times' sake.
Q. Do you expect your customers to be Christians?
Pottery Barn doesn't even expect its customers to come into its stores.