When the gunman later found her on the phone with emergency dispatchers, she refused to hang up.

They said he was arrested 12 minutes after the first report came in to emergency dispatchers.

The emergency dispatcher may find it necessary to give urgent advice in life-threatening situations.

Each episode documents real 911 calls from people in trouble to emergency dispatchers.

Most emergency dispatchers around the nation can already determine the location of a call made from a conventional telephone.

She said she had told the emergency dispatcher, "We need everything you got over here."

Towns are not required to hire emergency medical dispatchers.

The emergency dispatcher may well give instructions over the phone to the person on scene, with further advice on what actions to take.

The emergency dispatcher would never comprehend that in his very last statement, he had meant exactly what he said.

The caller is then transferred to the emergency dispatcher for the appropriate service.