The damaged tile was inspected further when the images from the umbilical camera were downloaded on day three.

Whenever you find damaged tiles, you must first remove them before you can insert a replacement.

When removing a damaged tile of this type, wear goggles against flaking tile, dust or other particles.

If necessary, use a putty knife to pry the damaged tile off and to scrape away dried adhesive.

All tiles but some rarely encountered styles will leave two wide cutoff flanges from the damaged tile stapled to the ceiling.

Also visible, stapled to the ceiling, will be the wide cutoff flanges of two tiles adjacent to the damaged tile.

Do the same with other damaged tiles.

The payment should include the cost of re-tiling any damaged tiles or tiles affected by the replacement items.

A nozzle on the gun will localise the heat while you lift the damaged tile.

To remove a damaged tile of this type, be sure to wear goggles.