It was a waste of money, he said, because so few customers ever made their way to the 12th floor.
The financial terms could be worked out once customers made a firm commitment.
In time, his customers will probably make the same leap.
Both customers made Christine feel like she was getting a good deal.
A potential customer makes an offer for the goods of £250.
Now, thinking back, he can't even remember how the customer made good on her commitments.
Customers would - as they now have the luxury to do - make a decision whether to go on the day.
Customers can make only one call before having to listen to more ads and build back their free time.
If, say, a customer makes an order, this event will be followed by a number of operations.
"We'll design a dream kitchen the customer can actually see and make changes three or four times, at no charge," he said.