A meta-analysis of the relationship between organizational citizenship behavior and counterproductive work behavior.

Organizational citizenship behavior and performance: A meta-analysis of group-level research.

Individual- and organizational-level consequences of organizational citizenship behaviors: A meta-analysis.

Effects of organizational citizenship behaviors on selection decisions in employment interviews.

Direct and indirect effects of task characteristics on organizational citizenship behavior.

The relationship of emotional exhaustion to work attitudes, job performance and organizational citizenship behaviors.

Social exchange theory is a theoretical explanation for organizational citizenship behavior.

Engaging in good "organizational citizenship behavior," the researchers found, is just as important as an employee's performance numbers.

Research has yielded several taxonomies of contextual performance and organizational citizenship behavior.

Responses may occur in the form of reduced loyalty, commitment, and organizational citizenship behaviors.