They are not wasting resources chasing customers whose needs would not be satisfied.
"We have too many seats chasing too few customers."
The fundamental problem is excess capacity: Too many seats chase too few customers.
"People are finding cars more affordable, with banks chasing customers in smaller cities to offer loans."
That leaves the industry with too many airline seats chasing too few customers.
Anyway, seeing them chasing customers the way they did was proof enough that living was not so easy.
And most analysts believe competition will mean slim profit margins, leaving little money for chasing customers.
"But structurally nothing has changed: there are too many competitors chasing too few customers."
But casino games were not designed to chase customers away, and craps is easier than it looks at first glance.
Gone are the drug dealers and their lookouts who chased potential customers up and down the block.