And what happens if a caller asks too many questions?
Many callers ask whether water can be used from private wells.
Finally, to silence the noise, he picked it up, only to hear the caller ask for him.
Another caller, a 50-year-old man, had thrown up into his mask and asked if he could take it off.
After a moment, the caller asked: "Can you tell me the names that were in the letter?"
One caller will ask to "speak to someone important."
That was when the caller asked the boss to hold on.
The callers ask for his advice or sound him out on how much damage has been done.
The caller, trying to stay in character, asked "What's going on?"
Otherwise your caller would have asked you to identify safe point Alpha.