Often a bereaved family will return to the bones of dead elephants many years later.
In August 2010, the company was sued by a number of the bereaved families.
If bereaved families continue putting in requests, there could be more.
Roger left with them, leaving only the bereaved families and clergy.
He has worked with between 30 and 40 of these bereaved families.
Can you see the coroner's office telling that to the bereaved families?
Generally the bereaved family welcomed visitors at home in the evening for the first week.
All told, the bereaved family typically pays $4,000 or more.
He said the public grief and that of the bereaved families has been enormous.
And bereaved families won't let go until they are satisfied.