Handling angry callers "is like dealing with road rage," Mr. Pike said.
Sadler asked one angry caller, as if he were reporting a new suburban problem.
The obvious defense is that it's prohibitively expensive to offer the personal touch to millions of curious, confused, angry (or even enthusiastic) callers.
"Fujimori lied to us," said one of many angry callers on a Lima radio talk show.
One angry caller wanted to know why police were not doing more to quiet noisy picketers outside a hospital in a strike.
Switchboards at both stations have been jammed by angry callers while the spots are being carried.
It's entirely possible that companies will cater to angry callers with especially attentive service.
Ben was bombarded with angry callers and labeled a "human disaster" on the show's subtitles.
Kerim's stomach made an indignant noise like a forgotten telephone receiver with an angry caller on the other end.
Frank and Joe were nearly elbowed aside by the angry caller as he strode towards his coat, which was lying on a chair.