Even bigger money comes from the charges levied on Internet customers and day traders.
He cannot, so it is off to Brooklyn, to deal with corporate clients and Internet customers (www.basketshopny.com).
It also added 184,446 new Internet customers, a 32 percent increase over last year.
"There is no such thing as a pure Internet customer," he said.
Internet customers can receive answers to their questions around the clock, including weekends.
Revenue, though, increased 1.8 percent, to $1.24 billion, thanks largely to a jump in the number of high-speed Internet customers.
He said that credit managers were approaching even their biggest Internet customers with great skepticism.
Beleaguered investors in these stocks must now consider how credit managers might deal with their Internet customers.
A long-distance company can offer a lower rate to Internet customers because the company saves money.
In particular, they noted the addition of a record 528,000 high-speed Internet customers.