But Bank of America executives say the bank is not shirking smaller customers.

Even as they moved swiftly to reduce its high costs, Bank of America executives worked hard to ensure that many of MBNA's practices remained intact.

Bank of America executives have put MBNA's signature gold "Think of yourself as a customer" letters up on their own buildings' walls.

While it is still early days, Bank of America executives say that the $1.25 billion cost savings achieved in the first year nearly met their two-year target.

But Shelley Ross, the "Good Morning America" executive producer, called the stunt "shameful."

Afterwards Barritt and Horrocks went to Seattle to pitch the idea to Nintendo of America executives, and were approved.

Kenneth R. Giddens - Broadcaster and Voice of America executive.

The board consisted of four tour players, three PGA of America executives, and three outside members, initially business executives.

In the wake of the scandal, several Bank of America executives have been dismissed.

Each time a case of double counting has arisen, United Way of America executives have said it is limited to a particular United Way.