customer satisfaction survey

He added that Prudential had scored well in customer satisfaction surveys.

On customer satisfaction surveys, phone and cable companies often rank even below the airlines.

A further subjective dimension can be added, in the form of customer satisfaction surveys or agent data.

One may also suggest that using customer satisfaction surveys as a means of determining reliability is flawed.

At the time, the only way to get that was through customer satisfaction surveys, but these can be anecdotal and subject to selection bias.

They incorporate the views of its residents through consultation, participation and annual customer satisfaction surveys.

Perhaps the biggest long-term threat to Volkswagen is its eroding performance in customer satisfaction surveys.

The "guests," for their part, are asked to fill out customer satisfaction surveys at the end of their stays.

He also recommended hiring more minority officers and urged police officials to begin customer satisfaction surveys to measure the department's performance.

The results of customer satisfaction surveys are influenced by owner expectations and how well the manufacturer responds to a fault.

The internship program included executive dashboard development, expanding training modules, and customer satisfaction surveys.

Furthermore, it conducts independent annual customer satisfaction surveys.

Under an assurance engagement, accountants can provide a variety of services ranging from information systems security reviews to customer satisfaction surveys.

Other selling points for consumers include discount prices and salespeople who are paid commissions based in part on results from customer satisfaction surveys.

While some individual firms conduct customer satisfaction surveys, he said, the profession has done little to track satisfaction on the macro level.

What's more, Columbia's latest customer satisfaction surveys are showing a disturbing downward trend, particularly in Florida.

The Regulatory Body for Water Services has conducted customer satisfaction surveys covering the entire service area since 2003.

Zoomerang was designed to offer survey software as a service for businesses conducting consumer, competitor, and customer satisfaction surveys.

Local offices display their service standard and encourage customers to put forward views about the service at any time or through Customer Satisfaction Surveys.

Comcast has been the subject of criticism for activities including its stance on net neutrality, as well as poor results on customer satisfaction surveys.

For B2B customer satisfaction surveys, where there is a small customer base, a high response rate to the survey is desirable.

Teleperformance set up the first outsourced customer loyalty centers and carried out the first customer satisfaction surveys.

Saturn's scores in customer satisfaction surveys put it in the same class as luxury brands like Lexus and Infiniti.

The Department has reviewed customer satisfaction surveys, emails and queried Treasury content owners to determine any planned new content to be made public.

At the same time, Continental ranked first last year in the Transportation Department's on-time rankings and it consistently scores high in customer satisfaction surveys.