client care letter

The Partner specifically responsible for your work will be mentioned in a client care letter which is routinely sent soon after we are instructed.

You will receive a Client Care letter containing information regarding various procedures.

The issue of costs and the conditional fee arrangement will be dealt with comprehensively in the client care letter referred to in the previous paragraph.

Should a solicitor take on your case you will be sent a client care letter setting out the hourly charging rate, the terms and conditions and an estimate of the cost of the work.

Your accredited Family Lawyer will do this by informing you at the beginning of the case of their method of charging and by providing you with a Client Care Letter which will include details of the firm's charging rates.